Comment puis-je effectuer une réservation? (How can I book a reservation?)
Please contact us thru email, WhatsApp or FB messenger for booking inquiries, as well as for any questions related to Le Orlando Private Resort.
Comment puis-je confirmer ma réservation? (How can I confirm my reservation?)
You need to deposit 50% of the rate to secure your preferred date.
Quelle est votre politique d'annulation? (What is your cancellation policy?)
Cancellations are not allowed and refund is not permitted. Rebooking may be acceptable, please check the rental policy for full details.
Quel est votre mode de paiement? (What is your payment method?)
Currently, we are only accepting deposit thru BDO either using online transfer or direct deposit. The remaining 50% is to be paid in cash or online transfer prior to checking in. Proof of transfer may be sent thru the contact details described earlier.
Permettez-vous une arrivée tôt ou le départ tardif? Do you allow early check- in or late check- out?
Please check with the Resort Assistant for availability. Additional fees will apply.
Quel est le nombre maximum d'invités autorisés à entrer? What is the maximum number of guests allowed to enter?
We can sleep 22 persons very comfortably. The maximum capacity that we can allow to enter is 30 guests.
Fournissez-vous tout type d'ustensiles de cuisine? (Do you provide any kind of kitchenware?)
Guests can use basic kitchen items such as pots and pans, a set of knives, assorted ladles, chopping board and few other small items. Appliances such as 2-burner induction stove, refrigerator, microwave, rice cooker and water dispenser are available for use. Please remember to bring your own utensils like spoon, fork, table knife, table napkins, plates, cups and charcoal for grilling as these are not provided at the resort.
Que devons-nous apporter? (What should we bring?)
Please bring your own toiletries and towels. The bedrooms are provided with 2 soft pillows on each bed with a comfortable bedsheet and flat sheet. Feel free to bring additional blankets as the rooms can get cold during your sleep.
Pouvons-nous amener nos animaux de compagnie? (Can we bring our pets?)
Pets of any kind and any sizes are unfortunately not allowed inside the resort premises. If really needed, a pet fee of 3,000 PHP per pet will be charged and collected before checking in. Damages incurred will also be collected prior to checking out. Please read the rental policy for full details.
Fumer est-il autorisé? (Is smoking allowed?)
Smoking is not allowed in all areas inside the resort. A penalty of 2,500 PHP will be charged and collected immediately. Please read the rental policy for full details. Designated smoking areas are on the roof deck and barbeque area.